Northrop Grumman, Software Engineer
2015 - Present
Utilize various programming languages to develop, design, and maintain various projects for testing purposes. Utilize various problem solving techniques to solve various programming problems for legacy systems ranging from interfaces to messages input and output.
Oklahoma State University, Helpdesk Analyst
2013 - 2015
Provided more extensive troubleshooting for topics including coding, installation, download, activation issues for software and provide assistance for faculty looking to update, add, or remove information on the online directory. Work in tandem with the other analysts on the "Floordesk", the primary hub where the phone agents ask questions and route tickets to their final destination.