Dept of the Treas. Internal Revenue Service, Customer Representative
1995 - 2018
I answered incoming customer service phone calls. I answered questions from taxpayers about notices and taxpayers rights. I corresponded in writing to taxpayers. I explained employment tax laws and notices that taxpayers received. I made critical tax decisions as well as making adjustments on accounts to correct previously filed returns. I was trained as an OJI and trained my co-workers often.
Pendleton County School System, Substitute Teacher
2003 - 2004
I was employed as a substitute teacher for the entire county. I taught mostly at the high school level, but also taught at the middle school and elementary school levels. I taught French class several times and I have no French experience. I have had three college level Spanish classes. I am able to change vocabulary so that I can explain almost anything to anyone.