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Maggie P.
Flexible Professional with BA, Looking to Change Careers
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About Maggie
Exceptional interpersonal and communicative skills, looking for a job that allows me to work with people on a daily basis. College degree in English and work with languages in the home and abroad has given me unique ability and desire to understand people of differing cultural backgrounds. Hard worker who will go above and beyond to aid others. Looking for work more pertaining to my degree. Excellent editing skills. Fast learner.
Teaching Experience
Teaching experience is minimal regarding academia. Aided other students while obtaining my degree and continue to edit papers of family members and friends still in university. Grew up in a home-schooling environment which has led to an understanding of how to self-teach which could easily be applied to helping others. Was a weekend teachers' aid in high school for grades K-5. In my time as a Server, have more than adequately trained many other employees in varying roles.
Education
St. Mary's College of Maryland
Literatures, English
Bachelor's Degree
2009 - 2013
Work Experience
Cafe Normandie, Server
2015 - 2016
Maintained knowledge of wine in order to efficiently recommend dish pairings. Assertively up-sold alcoholic beverages, appetizers and desserts. Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff. Resolved guest complaints quickly and efficiently. Proactively prepared for large parties and reservations, anticipating planning and staffing needs. Developed and maintained positive working relationships with others to reach business goals.
The Silk Road, Catering Event Server (Seasonal)
2015 - 2015
Set dining tables according to type of event and service standards. Ability to quickly adjust to position and work professionally with team members during seasonal employment position. Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Top Hat Lounge, Server
2014 - 2015
Trained new employees on correct procedures for maintaining correct restaurant environment. Displayed enthusiasm and knowledge about the restaurant's menu and products, requiring extensive knowledge of all ingredients of seasonal tapas for customers with food allergies. Was able to asses and deliver the type of 'restaurant experience' the customer desired based on a quick analysis of personality type upon first table-side interaction. Exhibited expertise in making recommendations on seasonal taps based on customers usual...
Lewis and Clark Trail Adventures, River Guide (Seasonal)
2014 - 2014
Followed processes for keeping all patrons safe while maneuvering through class III-IV whitewater. Kept appropriate distance from lead boater and maintained proper course using skill and knowledge of river throughout three to five hour river trips. Taught customers how to properly paddle and keep position in boat, along with determining and then positioning all patrons in the most effective formation for safest possible navigation. Motivated team of customers to paddle through sizable rapids. Explained safety procedures and taught what to...
Ristorante Piccola Roma, Head Server
2012 - 2014
Demonstrated genuine hospitality while greeting and establishing rapport with guests. Verified cash drawer against the day's receipts. Spoke Spanish in kitchen to clarify guests orders and resolve guest complaints quickly and efficiently. Consistently aided large parties, often 20 or greater, spacing out several courses so that all food would arrive at once and to the correct guest without having to call out each dish.
The State House Inn, Manager (Seasonal)
2013 - 2013
Managed cleaning staff's schedules and effectively communicated any changes in Spanish. Responsible for creative design for fliers, menus for downstairs restaurant, and descriptive pamphlets. Researched and updated all required materials needed for the most efficient management of bookings. Analyzed departmental documents for appropriate distribution and filing. Effectuated marketing strategies which resulted in growth of customer base. Implemented accurate pricing of rooms based on personal research of upcoming local events and...
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