Tutor profile: Alexandria B.
Academic Library Manager, Technical Support Specialist, Career Services Advisor, and Tutor
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I currently provide library services, academic support, career services, and technical support on a daily basis in person, over the phone, and virtually to a population of 1200 students. I enjoy assisting students in their pursuit to develop valuable skills and continue to do the same for myself in an effort to better serve.
I conduct formal workshop series inside and outside of the classroom concerning APA format, Scholarly Research, Resumes and Cover Letters, Preparing for Professional Interviews, Accessing Virtual Resources, and a host of other topics. I collaborate with faculty to create access guides and subject guides, and partner with them to provide supplemental instruction to underperforming students.
University of North Texas
2014 - 2016
2009 - 2013
Strayer University, Learning Resources Center Manager and Librarian
2017 - Present
Lead a team of LRC Assistants throughout a region of 11 campuses in Texas, Mississippi, and Arkansas; Conduct interviews, make hiring recommendations, and coach new hires through onboarding tasks; Address library and literacy needs, deliver career services, and provide technical support to students, faculty, and staff; Executed and assisted several campuses’ transition to fully digital collections of library resources and PC free environments; Collaborate with faculty, staff and employers to provide workshops, orientations, career events, and...
Kids Care Medical Center, Medical Receptionist and Health Information Technology Advisor
2016 - 2017
Synchronized the office’s daily workflow and contributed weekly in staff meetings to aid in efficiency using statistical data Regularly reimaged 8 computers, resolved troubleshooting issues, and installed current software Administered individual and group training sessions to health professionals regarding computer literacy and the use of newly-integrated, electronic medical records and billing software Generated daily and monthly reports using Microsoft Excel concerning revenue and foot traffic, used to inform business practices
Country Oaks Apartments, Community Activities Director and Leasing Agent
2014 - 2016
Managed Leasing Office independently on Saturday’s, conducting an average of 12 tours of the property Developed and hosted events open to the public for recruitment and retention for a property comprised of 300 units Co-sponsored events with local agencies, such as State Farm Insurance and the Memphis Fire Department Orchestrated charitable giving with Dress for Success Memphis and the MidSouth Food Bank
University of Tennessee Health Science Center, Libray Intern
2015 - 2015
Created and orchestrated sustainable data management and digital curation action plans based on research best practices Provided library resources to an average of 30 health professional students, faculty, and staff during shifts including databases such as CINAHL, MEDLINE, EBSCO, ProQuest, and ERIC
Centers for Disease Control and Prevention, Developmental Disabilities Intern
2013 - 2013
Drafted a research publication about the work within Kennedy Krieger Institute's Resource Finder, evaluating its programs Provided resources to users, families, and healthcare providers concerning developmental disabilities Revised lists of local resources as new services and providers were discovered, noting insurance accepted and costs
Office of Financial Aid and Scholarships at Vanderbilt University, Office Assistant
2012 - 2013
Counseled current and prospective students and their families, guiding them through the financial aid process Processed and digitized official documents using ORACLE PeopleSoft and disposed of outdated prints beyond audit period Worked across campus departments to coordinate services to reduce miscommunication and better serve students
Center for Health Services Research, Research Assistant
2011 - 2012
Conducted cognitive and literacy assessments to evaluate patients for enrollment into study assessing the potential correlation between health literacy and medication compliance Surveyed electronic health records to identify viable research participants and read notes log by health professionals concerning mental acuity Imported and analyzed data collected during enrollments and follow ups using Microsoft Excel, REDCap, and Tableau
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