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Tutor profile: Dawn M.

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Dawn M.
Professional Librarian with 16 years experience working in a public library
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Questions

Subject: Library and Information Science

TutorMe
Question:

So what does a Librarian do all day, read? (a question I get asked CONSTANTLY)

Inactive
Dawn M.
Answer:

The role of a Librarian is so vast. It is a profession where you have to be passionate about making a positive change in your community and be open to CONSTANT change. Yes, we read, but being a Librarian is so much more. Librarians bridge the gap between people, information and technology. We teach, we inspire the young to develop a life long love of learning, we are responsible for vast amounts of information and we are advocates for our communities. It's an ever changing role and Librarians have to be open to change and innovation. It is one of the most fulfilling and unique career choices because we have so many different responsibilities and are faced with so many challenges on a daily basis. The role of libraries has changed drastically over the past several years. Libraries are now being looked to for entertainment, social services, job assistance, computer training, legal help and so much more. We are not the cardigan wearing, shushing Librarians of the past. We are the face of change.

Subject: Early Childhood Education

TutorMe
Question:

What's the big deal about "early literacy"? Why is it so important?

Inactive
Dawn M.
Answer:

There have been countless studies that show the earlier you begin to read to a child, the better. Being read to at an early age helps build vocabulary, promotes letter recognition, improves phonological awareness and improves cognitive skills; all of which ensure the child is well prepared when beginning school. Strong literacy skills are a key tool when a child is trying to interpret and process information. It also helps a child learn how to explore their feelings and communicate how they feel. In short, early literacy empowers. It gives a child the tools they need to seek out information and learn about the world.

Subject: Management

TutorMe
Question:

How would you tell an employee that he/she was under performing and what actions would you take?

Inactive
Dawn M.
Answer:

The key to a situation like this is making certain your delivery is not negative. I always use the "sandwich" method when I have to deliver "bad news" because I feel it's very important for the employees morale. The sandwich method consists of a positive comment, followed by the issue (negative) followed by another positive. For example, "Jim, I'm sure you are aware how much I value your contributions to this company and am very happy to have you on board (Positive). I've been a bit concerned the past few weeks because your performance has been slightly below your normal (NEGATIVE) If there's something wrong, or if there is anything that may be effecting your working conditions, please let me know and I will do everything possible to try and help. You have been such an amazing asset to this entire company, I know you'll have no problems getting right back on track! (POSITIVE) I have been faced with this same issue countless times over my career, each time I have used the sandwich method and have had positive responses to it. In this situation I mentioned to Jim that I would try my hardest to help if there was a problem. It's important to make sure you follow through with any promise you make. If Jim were a real employee, I would do just that until he his performance was back on track.

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