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Tutor profile: Michelle F.

Michelle F.
Pediatric Nurse/Computer Nerd
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About Michelle

About Michelle
Hello! I spent many years as a staff nurse, then went back to school for a degree in Information Technology/Network Admin. I know work in the Healthcare Information Technology field.

Teaching Experience

Teaching Experience
I've assisted numerous healthcare facilities in software training. Classroom style, one on one (elbow to elbow), and hands on. I am currently responsible for training our help desk on all healthcare related applications/support.
Jefferson Community and Technical College
Information Technology (IT)
Associate's Degree
2009 - 2011
Concorde Career College - San Diego
Associate's Degree
2003 - 2004

Work Experience

Work Experience
Kindred Healthcare, Senior Clinical Business Analyst
2015 - Present
Project Manager Responsible for 2nd level support tickets Writes technical business requirements Works closely with software developers to create new applications and software functionalities for the business Software Configuration Supports users at all Nursing Center facilities Training and Learning Facilitator Testing Proficient in the EHR "PointClickCare"
Allscripts, Project Manager
2014 - 2015
Assisting clients with the Meaningful Use stage 2 installation, implementation, process, workflows, preparing them for attestation (Allscripts Pro version 13.0SP2 and higher). • Assists healthcare facilities in LOINC mapping. • Liaison between technical team and healthcare facilities. • Train clients on software upgrades including 8 new components for their Electronic Health Record System. • Responsible for testing each of these software components by remoting into client servers, via Securelink. • Assigning usernames, passwords and settings...
Home of the Innocents, Staff Nurse
2009 - 2014
All aspects of pediatric patient care including ventilator, medication and treatment, care planning, family planning, patient education, pediatric hospice patients, monitoring IV and PICC lines, IV therapy, TPN therapy, blood draws, labs, sat monitoring and other assigned tasks per MD order.

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