My name is Shantel Smythe, and I am a graduate studying in the psychology field. I have tutored students for 8 years in English, Psychology, Science and, History. I enjoy teaching and helping students succeed in their education. I have extensive knowledge in different learning techniques and believe students learn best when the teacher collaborates well with the student and their individual learning style.
I have eight years experience tutoring students in various subjects such as psychology, English, other sciences, and history. I tutored students while doing my bachelor's in psychology in these subjects while living in New York. I also have tutored other graduate students in my program of study. I have taught students at the elementary, middle, high school and college levels. I tutored students while working in the healthcare field. My healthcare working experience is extensive in various areas such as claims revenue cycle, administrative...
Healthstat, Inc., Practice Management Business Analyst
2016 - 2017
Managed medical claims revenue cycle for over 20 clinics across the United States.
Credentialed providers for clinical practice.
Processed claim rejections and denials for proper claim processing.
Handled and processed over 500 medical billing claims daily.
Worked as part of a team to expedite claims revenue cycle processing.
Worked closely with all commercial and government insurance payers to process claims efficiently.
Collaborated with clinicians for medical billing and coding corrections.
Carolina Neurosurgery and Spine Associates, Medical Billing Customer Service Representative
2015 - 2015
Worked directly with patients via phone to explain medical bills received for services rendered
Answered approximately 100 calls daily from patients to collect payments and explain medical bills
Worked with a team of medical billing specialists and clinicians as a liaison to ensure best care practices.
Handled all invoicing, accounts receivable and collections accounts to collect payments and set up payment arrangments.
Educated clinicans and patients on various aspects of revenue cycle managment.
Hanger Clinic, Office Administrator
2014 - 2014
Worked as part of a team with clinicians and administrative staff in the Orthotics and Prosthetics field.
Answered calls and handled medical billing for patients to ensure maximum positive experience in office.
Handled all check in and check out procedures for patients.
Worked directly with clinicians on documentation to ensure accuracy and compliance.
Educated clinicians on administrative duties to ensure smooth work flow for the practice.
Collaborated with patients and clinicians for payment proper delivery of orthotic and prosthetic...
Carolina Psychological Associates, Lead Administrative Assistant
2012 - 2013
Worked directly in a small psychotherapy practice to manage all administrative duties.
Scored psychological testing for psychologists.
Transcribed all psychological sessions notes and psychological testing reports.
Answered all calls for scheduling and medical billing questions.
Managed all medical billing for commercial and government insurances in revenue cycle.