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Tutor profile: Jeremy D.

Inactive
Jeremy D.
Library and Information Science Professional
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Bio

About Jeremy

About Jeremy
I am a recent graduate of the Master of Management in Library and Information Science program at USC Marshall School of Business, a top 25 business school. I have a passion for all things library, but especially for assisting students with their research and improving their information literacy skills. I can assist with reference inquiries for all subjects but I have a particular affinity for arts & humanities; gender & LGBTQ+ studies; and (of course) library and information science.

Teaching Experience

Teaching Experience
My very first experience teaching was working in the nursery during Sunday services at my childhood church. Also, I grew up acting, dancing, and singing in musical theatre/plays and earned my BA in Theater Arts. I have experience teaching acting classes for children ages 3-5 and choreographing for large musical theatre productions for children ages 7-18.
Education
University of Southern California
Library and Information Science
Master's Degree
2018 - 2020
San Diego State University
Theater Arts
Bachelor's Degree
2011 - 2013

Work Experience

Work Experience
Bluestocking Books, Cataloger & Customer Service
2019 - Present
Cataloging metadata for incoming new and used books to provide an accurate, current inventory for in-store and online book sales. I also assist customers with finding books and making purchases. One of only two hires in the last ten years.
Nederlander Producing Co. of America, Inc., Customer Service
2016 - 2019
Provided excellent customer service while assisting season ticket subscribers with renewing subscription packages, upgrading seats, exchanging tickets, and accommodating seating requirements of people with disabilities both over the phone and via email. Awarded end-of-year bonuses every year. Out of over twenty reps, I was one of only two reps (morning & afternoon) entrusted with responding directly to customer service emails.
A Little Scene, Multimedia Guest Experience Expert
2010 - 2017
Operated and assisted guests with the multimedia experiences provided by our event activations. Entrusted with working high-profile events like film premiers and celebrity birthday parties. Awarded one substantial raise and frequent bonuses during my tenure. One of the longest-serving employees at a high-turnover company.
Los Gatos Brewing Company, Customer Service
2008 - 2010
As both a host and a server, I assisted customers with appropriate seating and quality food and beverage selections. Awarded raises annually and promoted to Head Host in my second year.

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