Residence Life at Ohio State, Resident Manager
2016 - Present
In this role I am responsible for managing a desk staff of 24 undergraduate students. My responsibilities include conflict management, continuous training, payroll processing, facility maintenance, customer service, building community within the building and on my staff, preparing diversity and inclusion-based training, and looking after the well-being of more than 400 residents.
Residence Life at Ohio State, Resident Advisor
2015 - 2016
In this role, I served as a direct peer advisor for 70 undergraduate students, as well as a general resource over 1000 other residents in the building. As an RA, I was responsible for building community within the residence hall, developing creative and engaging programs to get residents involved within their residence hall, and maintaining crisis intervention skills to ensure student success on campus.