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Tutor profile: Lauren S.

Lauren S.
English and History Tutor
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About Lauren

About Lauren
I graduated from the University of Kansas in 2016 with an honours degree in English Literature and a minor in French. I have recently completed my Masters in History and Heritage at the University of Stirling in Scotland, and am now pursuing my passion in education. I love helping others learn and connect with literature and history on a deeper level.

Teaching Experience

Teaching Experience
While I am new to the field, my background in customer service helped me become an excellent communicator. I have assisted with the training of new coworkers to help them gain a thorough understanding of the products and company procedures. In addition to training coworkers, explaining the product to customers was essential. Providing information in an understandable manner has consistently been a crucial part of my career experience.
University of Stirling
Master's Degree
2019 - 2020
University of Kansas
Literatures, English
Bachelor's Degree
2012 - 2016

Work Experience

Work Experience
National Life Group, Customer Service Representative
2017 - 2019
My position as a customer service call centre and email representative involved case managing new insurance applications, assisting agents with sales leads, training new representatives via side-by-side observation and creative teaching methods, and helping customer find solutions to their insurance needs.

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