Tutor profile: Lindsay S.

A student is unsure of how to alphabetize in Excel.

The first step would be to empower the student to find the information in Google according to which version of Excel they might have. Otherwise, go to the Home tab and at the far end of the screen click the icon that says "AZ, Sort & Filter" to select how to alphabetize.

The student would like gardening information, but doesn't know where to begin since they're not an avid reader.

One of the first places a librarian could point the student too would be the Farmer's Almanac. The Farmer's Almanac is available online for free and provides articles on gardening that contain seasons, in which to grow plants and crops.

A student comes to the Student Services Center (SSC) with a request to update to their Residency status in order to reduce higher education tuition rates. How would you go about initiating that?

First, a Student Services Center administrator must ask the student for their Driver's License and a secondary photo ID, such as their student ID. This way the SSC representative can know verify the student's identity. Next, the driver's license will note citizenship or residency status on the driver's license. Based upon that information, different documents may be needed in order to prove change in address. If a student is a citizen or permanent resident, they need three forms of proof that they have changed their address. Any of the three can come in the form of a utility bill, driver's license, bank informatiion, voter ID, or mortgage bill. If a student is not a citizen or permanent resident, then they will need any of the three forms of informaiton listed above, and their passport ID and a notarized affidavit stating their country of origin.