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Tutor profile: Arlene H.

Arlene H.
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About Arlene

About Arlene
Experienced librarian and technical writer.

Teaching Experience

Teaching Experience
As a librarian, I conducted computer classes and information literacy skills workshops for college students.
Texas Woman's University
Library and Information Science
Master's Degree
2007 - 2009
University of Alabama
Mass Communication and Journalism
Bachelor's Degree
1989 - 1991
University of Alabama
Bachelor's Degree
1984 - 1988

Work Experience

Work Experience
Self, Technical Writer and Text Interpreter
2017 - Present
Contract Technical Writer responsible for producing white papers, technical articles, and press releases. Text interpreter for college and high school students with hearing disabilities. Duties include establishing remote Skype connections with students, listening to lectures and class interactions, capturing the spoken communication meaning-for-meaning and transmitting that information instantly to the student via a streaming interface.
Automation Direct, Technical Lead Writer
2011 - 2017
Duties included researching source material, creating user manuals, quick start guides, product inserts, technical specifications, white papers, wiring schematics, and more. Created and maintained a repository for existing documents, and cataloged all new materials including electronic media. Responsible for onboarding new team members, testing new software, analyzing customer feedback, and migration to the master data management system.
Intelligent Switchgear Organization, Documentation Team Lead
2008 - 2011
Created user manuals, installation guides, submittals, technical specifications, operation and maintenance manuals, sales proposals, release notes, and engineering change notices for switchgear, automatic transfer switches, and power modules. Wrote sequence of operations for PLCs (Modicon), HMI (Rockwell), and Caterpillar controls platforms. In charge of meeting deadlines for project deliverables during pre-sales, production, and startup phases and managed a team of documentation specialists. Maintained engineering electronic library,
Westwood College, Librarian
2004 - 2008
Planned and developed instructional materials (guides, training materials, tutorials), conducted computer classes and information literacy skills workshops for students. Maintained library usage statistics, user surveys, and other quantitative measures for tracking library use and corresponding reports. Responsible for the selection, acquisition, and processing of new library materials. Managed personnel and budget, provided reference services to students and faculty. Served on the faculty committee and regularly conducted new faculty library...

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