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Nicole M.
9 years of tutoring experience
Tutor Satisfaction Guarantee
About Nicole
Current graduate school student with a 3.8 GPA studying criminal justice and non-profit management. When not studying, I enjoy reading and watching movies.
Teaching Experience
From 2004 to 2008 I helped to tutor K-12 students with their homework, as well as co-taught ESL classes for the students and their parents. Since 2012, I have tutored local clients at the college level in multiple subjects (history, statistics, english, essay writing, esc.)
Education
American Public University System
Criminal Justice
Master's Degree
2016 - 2018
American Public University System
Sociology
Bachelor's Degree
2012 - 2016
Work Experience
Amazon, Delivery Driver
2015 - 2017
̈ Verified each delivery against itinerary before leaving fulfillment center ̈ Contacted customers prior to delivery to confirm and coordinate delivery times ̈ Completed on-time deliveries by choosing the best and most efficient route
Instacart, Full Service Shopper
2013 - 2016
̈ Shopped for customer’s groceries ̈ Communicated with customer regarding replacements and out of stock items ̈ Planned route to delivery customer’s groceries on time and at temperature ̈ Carried in customer’s groceries into residence or office if assistance requested
Xerox, Customer Service Rep
2011 - 2013
̈ Answered an average of 70 inbound calls per day Positive and Friendly MS Windows proficient Strong work ethic Superb organizational skills Excellent time management Types 55+ WPM Quick learner ̈ Addressed customer inquiries, billing question and provided new product information ̈ Helped train new employees by having them listen to my calls and then talking through what occurred ̈ Assisted with tier one fraud and tier one tech calls ̈ Kept a positive attitude even if customer was upset or angry
Great Wolf Lodge, Laundry Attendant
2009 - 2010
̈ Operated washers, dryers and towel folding machines ̈ Made sure all soiled laundry was cleaned in a timely manner ̈ Handled bio-hazard laundry safely ̈ Collected soiled pool towels from water park and made sure clean towels were always available ̈ Helped Public Area out when short staffed by cleaning lobby, restroom and waterpark areas and completed room service calls for new linens, etc. when needed
ROOF, Educational Volunteer
2004 - 2008
̈Helped K-12 students with homework (all subjects) ̈Co-Taught English to the K-12 students who did not speak fluently ̈Co-Taught English to the student’s parents at Parent’s Night held 1-2 times per week
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