Tutor profile: Victoria E.

• Demonstrated the ability to maintain various tasks while operating a ride properly and efficiently; always keeping the guests’ safety as the number one priority • Cultivated an extensive knowledge of the Walt Disney World resort, as well as patience and a positive attitude • Frequently required to help a dissatisfied guest using Disney’s guest service recovery model, L.A.S.T. (Listen, Apologize, Solve, Thank) • Included extensive training in guest service and interaction, hospitality, and public speaking • Provide leadership and...

• Responsibilities included monitoring and interacting with several kids each day during both indoor and outdoor play times • Frequently called upon to encourage students’ ideas, reinforce rules, and settle conflicts • Required to have campers follow behavior guidelines and stay on schedule • Cultivated good communication, patience, and to be personable

• Responsibilities included aiding students to complete tasks, stay on schedule, and behave properly • Required great communication and being extremely personable and outgoing • Called upon to problem solve while staying patient and maintaining a positive attitude • Included extensive one-on-one communication to encourage these young students • Prepared for with leadership trainings, as well as first aid and CPR training