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Tutor profile: Nicole B.

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Nicole B.
Reference Librarian
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Bio

About Nicole

About Nicole
I began working in libraries during my undergraduate studies in 2002. I obtained my Master of Library Science in December 2018 and have been working as a public librarian since May 2019. Libraries and librarians are more than just books! I love helping people find the information they need, while at the same time teaching them how best to find information in the future.

Teaching Experience

Teaching Experience
Before getting my master's degree, I had various jobs in education. I have been a paraeducator in a K-3 special needs class, a Pre-K teacher, an assistant teacher in a K-3 charter school, and an assistant secretary in a K-5 elementary school, where I managed the student accounts. At the elementary school, I also helped with K-2 reading programs and ran a 3-5 grade math club. More currently, since 2018 I have held professional positions that include teaching and training people within the organization. Throughout 2020, this also included...
Education
Emporia State University
Library Science
Master's Degree
2017 - 2018
SouthWest Baptist University
Sociology
Bachelor's Degree
2002 - 2006

Work Experience

Work Experience
Kansas City Public Library, Librarian
2019 - Present
- Work at the circulation, reference, and technology public desks - Provide readers advisory for patrons - Supervise and train four staff members at the circulation and reference desks
Bianca Aaron Farmers Insurance, Agency Business Consultant
2018 - 2019
- Hire, train, and assist new agents and staff on systems and procedures - Track performance and analyze reports, contacting agents and staff when intervention is needed
Kent Jewett Farmers Insurance, Customer Sales and Service Representative
2015 - 2018
- Earned my insurance licenses in 2015 to be able to change or write policies - First point of contact for all clients, mortgage companies, and other requests - Assisted agency producers to create new documents or programs for customer outreach
Olathe School District, Secretarial Assistant and Account Manager
2014 - 2015
- Managed elementary lunch program - Handled all incoming money and sent out account notifications - Ran a math club and helped with reader literacy programs

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