Tutor profile: Abigail B.
Subject: Library and Information Science
What is the importance of the reference interview?
Reference interviews are important in finding out the information a patron is looking for. The reference interview is a conversation between the librarian and the patron in which the librarian asks questions to discover specifically what information the patron is looking for. The reference interview is important in making the patron feel heard and respected while simultaneously receiving top-notch customer service to get to the bottom of their information needs.
What is the difference between a metaphor and simile
Metaphors and similes are literary devices which are used to compare two different things in speech or writing. Similies use the words "like" or "as" to create a comparison. For example, "the rabbit was AS fast AS a car." Metaphors compare two things without the use of "like" or "as." For example, "laughter is the music of the soul."
How would you describe effective communication?
Effective communication can be described as the utilization of effective communication skills such as non-verbal communication, active listening, clarity and open-mindedness, to express an idea to another individual or group.
needs and Abigail will reply soon.