Tutor profile: Cynthia B.

Processes all materials, devices, library acquisitions, and items using ALEPH software Responsible for providing general circulation information and service to students, faculty, and staff Maintain area statistics and processes area reports and accesses and inputs, and retrieves data from ALEPH, Banner, FALSC, Excel, and other software and programs Maintain and input metadata for course reserves materials Working Remotely in being a Moderator for Virtual Tutoring Rooms via Big Blue Button and Zoom for Valencia College Social Media Lead for...

Assisting patrons in circulation, including registering, checking out, and renewing materials Essential reference services, computer, and technology skills, and the ability to work as part of the team Assist with implementing new technology/programs and teaching patrons/staff on how to use technology Part of the Programming team through teaching Tech Tutoring and Computer Classes (In Spanish).Handles opening and closing responsibilities, counting money, completing daily cash reports Particpating in Outreaches in local community in Osceola...

Presenting products and services through advising, selling, and setting up new products Deliver exceptional customer experiences in a High-Volume Environment with personalized interactions presented in small group/ individual customer settings Strong communication skills and finding creative solutions for the customer. Knowledge of IOS software, watchOS, and other OS software

Provide expert support and respond to inquiries regarding products via phone, email, or client- facing Use strong interpersonal skills and product knowledge to communicate with customers, resolve issues, and assist in the use of products and systems Ask relevant questions to define the root cause of a problem, generate solutions, decide on a course of action, and be accountable for actions and decisions

Achieved high standards and motivated/trained the team to create Excellent Customer Service Experience Trained Staff and Lead Team through Sale Goals and Company Policies Responsible for exceeding sales goals, building store traffic, converting Guests, interacting with the product, and promoting campaigns and contests to drive brand awareness