Tutor profile: Simone V.

What are some key words that recruiters like to see on resumes?

Words like "orchestrated", "organized," and "developed" are a good start. Make sure to use action words that go further than simply saying you did something. Always describe your professional experiences in concise terms, and keep your descriptions clear and to the point.

What are some of the most important things to consider when conducting customer discovery?

You should be aware that customer discovery takes time, patience, and lots of drive. Be diligent and don't give up; you'll end up getting some of the best feedback this way. Make sure you always ask open-ended questions, and do not mention your product to the potential customer unless they ask about it. You aren't trying to sell your product to them, but you are looking to understand their pain points so you can develop a product around them.

What are some good ways to motivate your employees to do their best work in an online setting?

You can provide your employees with access to different time management platforms and project tracking software. You should also make sure to stay connected with your employees and make it clear that they can come to you when they feel unmotivated or stuck. Schedule weekly, casual "happy hour," or meet up in a socially distanced stetting to keep company culture alive.