Tutor profile: Gayle G.

• Performing extensive edits to agreements with government partners using Adobe Acrobat DC and Microsoft Word • Performing accurate data entry, file creation, and document uploads in electronic file and records management system to ensure optimal file organization and compliance with disposition schedules • Performing records management tasks as needed • Purchasing supplies as needed • Scheduling meetings, maintaining meeting spaces, and recording meeting minutes

Research Assistance • Conducted literature searches for a variety of medical research projects; compiled and distributed results to researchers • Provided one-on-one research help to patrons as requested • Developed and delivered information literacy sessions for patron groups as well as internal staff training; both in class and online Collection Management • Wrote and edited the Collection Development Policy for NSHA Library Services • Travelled to each site to lead inventory, weeding, assessing donations, and space planning • Chaired...

• Designed and conducted an independent research project about public libraries’ current and potential programs that support the goals of provincial government departments; both individually and through partnerships with other organizations • Digitized books for Manitobans with print disabilities

Searched online resources and databases to assist university students with research in various disciplines in a fast-paced environment via an online instant messaging system

• Served public librarians by searching library catalogues both locally and across Canada and filling book requests for their patrons • Served the public by filling information requests; as well as responding to phone calls and e-mail inquiries • Collaborated with colleagues to guide program development • Researched information for various projects, such as a newsletter article for librarians and library trustees, and a library standards document for the province

• Performed literature searches in various databases to support faculty research on the development of a mobile application • Historical research and data entry to support faculty research

Researched and answered reference questions via text message from library patrons throughout the United States

• Provided quality customer service to diverse clientele in reference, circulation, technical support, and interlibrary loans; creating a comfortable learning environment for all • Supervised approximately ten student assistants to ensure smooth workflow, teamwork and effective communication • Performed extensive collection maintenance to facilitate patron satisfaction