Penn State University Libraries, Information Assistant
2014 - 2017
Developed problem-solving and communication skills by providing face-to-face and remote user reference services, reporting user statistics, and monitoring library use. Assumed more responsibility by working on special projects within assigned work areas such as Donald W. Hamer Maps Library projects and Library Open House facilitation.
Office of Sustainability at Penn State University, Eco-Rep
2013 - 2014
Marketed sustainability in an encouraging way through posters, activities, and social media outlets. Gained leadership and public speaking skills through teaching students and university officials to better understand and use eco-friendly resources more effectively