Tutor profile: Kelly D.
Experienced Spanish Tutor with Modern Languages Degree
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I graduated from Mississippi College with a degree in Foreign Language in International Trade. My specialties are Spanish and Math. I am fluent in English and Spanish and have been tutoring in a variety of subjects for 10 years.
I have many years of tutoring experience in a variety of environments. I have done 1-on-1 tutoring for ten years with students in my community. In college I also had many opportunities to tutor including participating in an ESL program at the local elementary school. I spent a semester meeting with a 1st grade Chinese student to help her learn to read and write in English. I also worked in the language lab at my college, where I offered homework help and 1-on-1 tutoring in Spanish.
Foreign Language Studies
2014 - 2018
Hitlon, Catering Administrative Assistant
2019 - 2020
Assist Catering Managers in securing, planning, and executing events Perform administrative tasks such as word-processing, emailing, data- entry, filing, copying, etc. Answer telephones Greet and assist guests and respond to requests in a courteous and efficient manner Track MPS scores, guest comment cards, and feedback Selected as department safety representative
Hilton, Guest Service Agent/ Department Trainer
2018 - 2019
Recognized as team member of the month for March 2019 Recognized as one of the top Hilton Honors enrollers each month in quarter 1 Generated over $7,000 dollars in incremental upsell revenue in April 2019 Assisted team in achieving #1 Efficiency of Arrival Score for Big Box hotels for 2019 year-to-date Assisted team in achieving top 3 KIPSU rating for Hilton Big Box hotels in Q1 2019 Selected as Department Trainer Assisted team in winning corporate Hilton Honors enrollment competition for 2019 Mentioned in multiple SALT and...
Walt Disney World, Merchandise Cast Member
2018 - 2018
Epcot’s World Showcase Center: Village Traders and The American Adventure Selected as Merchandise department trainer Average 500 transactions daily Structured guest facing visual displays June - December 2018 Coordinated with other departments to ensure store operations were efficient Communicated verbally, and through written communication daily in English and Spanish
Mississippi College, Language Lab Employee
2017 - 2018
Tutored students in Spanish Offered Homework help
Walt Disney World, Quick Service Food and Beverage Cast Member
2017 - 2017
January - July 2017 Grand Floridian Resort and Spa: Gasparilla Island Grill Food and Beverage cast member at Disney’s flagship resort Cross-trained at ESPN Wide World of Sports Complex-Food and Beverage Locations Part of a multifunctional team Selected as department trainer Required to exemplify a strong attention to detail to serve Disney’s luxury clients Assisted fellow team members and leaders in service recoveries, and guest experience recoveries Communicated verbally, and through written communication daily in English and...
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