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Tutor profile: Amanda H.

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Amanda H.
Professional Librarian with 15+ years of Experience
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Bio

About Amanda

About Amanda
I've been a librarian for over 15 years. I love the hunt for information and helping others meet their research needs!

Teaching Experience

Teaching Experience
I have developed and presented information literacy sessions remotely for groups and one-on-one interactions.
Education
Texas Woman's University
Library Science
Master's Degree
2003 - 2005
Texas State University
Mass Communication and Journalism
Bachelor's Degree
1994 - 1998

Work Experience

Work Experience
Independence University, Librarian
2020 - Present
Provide exceptional customer service, virtual reference, and instructional support to students and faculty for online campus with 9,000 students. Create, edit, proofread, and maintain electronic and printable guides, as well as video tutorials to assist students with the navigation of resources and research support. Construct and present library events monthly to build student engagement and promote information literacy. Design and manage daily announcements for the library and other departments. Maintain and analyze weekly library...
Argosy University, Librarian
2016 - 2019
Provided exceptional customer service, virtual reference, and instructional support to students and faculty across nineteen campuses. Created, edited, proofread, and maintained over fifty electronic and printable guides to assist students with the navigation of resources and research support. Developed and maintained the library website to support student and faculty research. Purchased print and electronic resources for campuses. Cataloged electronic books and dissertations submitted to the Online Library. Edited library readings...
San Antonio Public Library, Branch Manager
2015 - 2016
Supervised and directed the overall operation of a branch library. Coordinated ten weekly programs of the branch. Wrote, edited, and proofread quarterly reports on branch activities. Assisted patrons with library technology and resources including library databases. Improved staff productivity by managing conflict resolution, performance reviews, hiring and terminating processes, training, scheduling, time, attendance, and payroll. Researched questions and concerns from patrons. Maintained complete and accurate records of all...
Career Education Corporation, Regional Director of Library Services
2007 - 2015
Delivered information literacy instruction and superior customer service to patrons. Developed, edited, proofread, and maintained library documents and training materials. Managed annual budgets effectively to support the strategic plan for the library. Partnered with academic leadership to ensure digital content supports the programs of study. Performed site evaluations, patron surveys, and library audits for quality and accreditation. Developed core collection lists for new programs and start-up schools. Collected and analyzed...

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