Westfield State University, Compliance Officer, Customer Service
2017 - 2017
New startup exchange in the bustling industry of cryptocurrencies and Bitcoin.
Responsible for confidential client information. Kept customers happy and helped solve problems they were having.
FortuneBuilders, Inc., Inside Sales, Customer Retention
2015 - 2017
Generated nearly a quarter million in sales in 5 months while helping customers get on the path to realizing their financial goals. Retained over 500k in customer retention with customers who had previously been unhappy with their experience but decided to stay with us after their discussions with me. Developed strong leadership and interpersonal skills. Assisted in daily growth and development of team goals and objectives.
MouseSpecifics, Inc., Business Development
2014 - 2015
Coordinated 8 cost-effective direct mail campaigns to customers and prospects that lead to an increase in sales. Generated over $500,000 in sales in 12 months. The represented company as a sales associate at 10 trade shows. Oversaw project of developing new website geared towards SEO that leads to increasing sales.
Westfield State University, Academic Tutor
2011 - 2014
Assisted Students in need of academic help. Primarily in the subjects of Math, Psychology, and Business.