I hold a Bachelor's degree in English with a minor in History from the University of Florida and am currently in graduate school to earn my Master of Arts in Technical Communication. I am a strong believer in the merits of education and enjoy instructional activities so much that I decided to make a career of "how-to" by becoming a technical writer.
I tutored fellow college students throughout my undergraduate years, mostly in English composition and history. Although I do not have formal classroom training, I spent many years training as an administrator in the dental field and also worked with new veterinary students. I also will be starting an assistantship at the graduate school level in which I will help grade papers.
Dr. Patrick DelFlore, DDS, Office Administrator
2017 - Present
Responsible for daily operations of the dental office including coordinating all communication with patients, insurance billing and correspondence, marketing strategies, accounts receivable, and training of the team.
Heartland Dental, Practice Manager of Operations
2012 - 2017
Oversaw profitability and operations of three central Florida dental offices, serving in an advisory capacity on best business practices, team training, systems implementation, and business development.
University of Florida College of Veterinary Medicine, Program Assistant
2010 - 2012
Facilitated communication of teaching hospital procedures among students, faculty, and clients including pre-operative, discharge, and financial documentation.