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Tutor profile: Nicole T.

Nicole T.
Veteran Academic Librarian with 10+ years of research experience
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About Nicole

About Nicole
Hi! I'm Nicole and I've been a librarian at universities throughout the Southeast for the last ten years. In my spare time, I enjoy cooking and watching Ru Paul's Drag Race (and all the spin-offs!).

Teaching Experience

Teaching Experience
I have experience in a broad range of research from humanities to nursing and can help you with everything from developing a topic to finding sources. I love helping beginning researchers develop the skills they need to succeed in their research projects and classes.
Florida State University
Library and Information Science
Master's Degree
2008 - 2011
Middle Tennessee State University
Bachelor's Degree
2001 - 2005

Work Experience

Work Experience
University of North Carolina WIlmington, Associate Director Library User Experience for Access & Spaces
2017 - Present
 Develop cohesive and supportive access and customer service, space planning, and marketing teams, identifying goals and guiding efforts that achieve an excellent user experience in line with the Library and campus strategic plan  Oversee the development, evaluation, and implementation of innovative, user-focused services for delivering academic and information resources to the University community at the Circulation Desk and Research Help Desk  Coordinate the development, interpretation, and enforcement of policies, procedures, and...
University of Tennessee Chattanooga, Director Patron Experinece
2013 - 2017
 Lead the development of strategic vision, goals, objectives, assignments, communication, and actionable events of the Patron Experience team  Supervise 5 full-time and three part-time staff members and coordinate the day-to-day functions of the Check Out and Information Commons Desks  Gather information to identify programs, activities, and services that benefit the patron use experience and promote student success and retention in quantifiable ways  Analyze and report data related to library services and building use patterns
University of Southern Indiana, Instructional Services Librarian
2011 - 2013
▪ Coordinate the library’s instruction program including scheduling, development of instructional tools and materials, and assessment ▪ Teach one-shot information literacy and subject specific instruction sessions ▪ Provide reference service to students, faculty, and staff in person and via telephone, e-mail, and live chat ▪ Strengthen outreach efforts by increasing social media presence and developing library events

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