SAP Ariba, Procurement Operations Specialist
2017 - Present
Provides technical assistance and learning opportunities to customers with supportive, long-term solutions in mind, identifies potential areas of improvement and collaborates with others to create training documentation or process improvement goals.
Apple, Inc, Creative
2013 - 2017
Built internal training materials and curricula to accommodate a staff of over 100 employees, used data and feedback to identify common obstacles among the staff to build confidence in various software, hardware, troubleshooting and services, facilitated both technical tutoring sessions to children, adults and seniors along with group sessions as well.