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Tutor profile: Crystal P.

Crystal P.
Youth and Reference Librarian with over a decade of experience. Ready and happy to support.
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About Crystal

About Crystal
Hello! I am a youth librarian of nearly four years, and have worked in libraries for over a decade from an aide to librarian. I have worked with all age groups and in a diverse community. I love to help everyone with their literary needs, interests, curiosities, and anything to help them in support of knowledge. Outside of my professional life, I am a dog mom and cat mom. I am an avid gamer and, of course, a voracious reader.

Teaching Experience

Teaching Experience
I have over five years of working with youth (babies to grade school), tweens and teens, and adults to introduce and teach different subject matter within a library setting. I have gone into schools to introduce and provide experiences with poetry, library databases, and basic technology education. My bachelor's degree was a focus in elementary education, which has been used in my library career through planning and multiple methods to teach subjects to create more accessible and inclusive programming for library customers.
Drexel University
Library and Information Science
Master's Degree
2016 - 2018
Troy University
Public Administration
Master's Degree
2012 - 2014
Old Dominion University
Interdisciplinary Studies
Bachelor's Degree
2003 - 2009

Work Experience

Work Experience
City of Virginia Beach Public Libraries, Librarian I/II
2018 - Present
Develop, initiate, and evaluate youth programming for library branches and system both in person and virtual. Work in tandem with library programmers to provide community targeted programming. Foster and cultivate relationships with local schools, homeschool groups, and day care organizations. Provide quality customer services to visiting and virtual library customers.
City of Virginia Beach Public Libraries, Library Program Specialist - Teen
2013 - 2018
Develop and implement a range of initiatives and programs designed to increase community engagement and leverage library resources for the benefit of its users. Foster close relationships with customers to better understand their needs and respond to their queries. Supervise 50+ members of the teen volunteer program providing support and guidance. Conceptualized a variety of programs to support a highly diverse user base across all age ranges. Collaborated with colleagues to evaluate and consistently improve library systems and facilities.
ECPI University, Administrative Assistant/Student Records Coordinator
2009 - 2013
Delivered swift and accurate administrative support to the university with significant customer engagement and oversight for student records and documentation. Managed all incoming and outgoing communications on behalf of the department via telephone, mail, and email.
City of Virginia Beach Public Libraries, Librarian Information Specialist I/II
2006 - 2009
Assisted in the delivery of library programs to enrich the community and drive exceptional community engagement. Provided oversight for library employees and volunteers while acting as a resource for customers answering all queries using expert communication skills.
City of Virginia Beach Public Libraries, Library Clerk
2003 - 2006
Managed daily library operations including stocking of shelves, maintenance of common areas, and user support.

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