Ready, Set, Grow Daycare, Daycare Provider/Preschool Teacher
2007 - Present
Responsible for the care and enrichment of children in my care, throughout the day, while parents are away from the home for career and schooling purposes.
• Ensure the safety and well-being of all children in my care.
• Prepare and present pre-school age curriculum and activities providing enrichment to the children in my care.
• Prepare monthly menus for meals and snacks that meet all nutritional guidelines presented by the KDHE.
• Maintain positive relationships with parents and children, while working side by side with parents in the...
1998 - 2007
Responsible for structuring and overseeing the success of ALLTEL's Internal Audit team, 1X Data Technical Support Team and DSL Helpdesk.
• Supervise a staff of up to 21 individuals in daily call center activities.
• Develop, implement and provide training for employees of the 1X Data Technical Support team.
• Assist my team in setting and obtaining daily, weekly and monthly goals to consistently improve our call center’s Customer Service Index rating.
• Audit various types of customer (residential and business) accounts to ensure billing...