Pasadena City College, College Assistant – Information Technology Services
2016 - 2016
Carried out daily tasks and small to large projects for the Information Technology Services department. Examples of tasks performed include installing and configuring workstations, updating and maintaining inventory, and troubleshooting user-created incidents.
DT Professional Systems, Systems Administration Consultant
2008 - 2015
Worked as an independent contractor with small to large insurance and medical companies to assist with their technical needs, either in conjunction with an in-house IT department or as the sole technician for the company. Majority of responsibility consisted of directly providing technical support to end-users, purchasing and installing hardware, and contacting software and network vendors for installations, upgrades, and maintenance.