Tutor profile: Katherine K.
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I recently graduated with a Master's in Library and Information Science from Syracuse University and am eager to help students learn more about their favorite subjects!
As a graduate student, I served as a discussion lead in three separate courses, and as a staff assistant at Harvard, I served as a liaison for students and scholars and co-lead orientation for the summer program.
Library and Information Science
2020 - 2021
1996 - 1996
SUNY College at Oswego
1991 - 1995
Le Moyne College, Library Intern
2021 - 2021
Revised the Gender and Women's Studies research guide to comply with the new best practices guidelines for LibGuides; Generated an online bibliography on parenting and gender equality during the pandemic using Google Suite; Weeded the print collection of physics titles, including verifying holdings against the ConnectNY consortium holdings
Self-employed, Freelance Consultant
2012 - 2020
Compiled inventory of over 1,000 images, including metadata tags and writing copy, for use on client's new website storefront; Archived digital graphic files; Created interactive invoice template and invoice and client databases using Numbers; Collaborated on event planning and marketing for local history museum's annual festival.
Town of Lysander, Assessment Clerk
2015 - 2019
Updated property records, including recent sales, exemptions and deed changes; Educated property owners on potential property tax exemptions and related necessary qualifications.
Sutherland Global Services, Customer Support Chat Rep (Microsoft)
2014 - 2015
Used probing question skills to help troubleshoot and resolve customers' technical issues; Educated customers about their current products and services, including advanced capabilities.
OCM BOCES, Typist II
2013 - 2013
Processed purchase requests for textbooks, office and classroom supplies; Served as backup receptionist including processing Continuing Education registrations; Proofread Fall 2013 Continuing Education Course Catalog for spelling, grammar, and accuracy.
Tornatore & Company, CPAs, P.C., Office Manager
2011 - 2012
Organized and maintained small office reference library; Generated invoices, customer statements, and bill payments; conducted weekly and monthly account reconciliations; Proofread reports and letters for spelling and grammar.
Center for American Political Studies (Harvard University), Staff Assistant III
2010 - 2010
Coordinated weekly seminar series and two major conferences, including all logistics and supervising hired staff; Updated departmental website using Drupal; Served as resource for visitors, graduate students, post-doctoral students, and visiting scholars.
Harvard College Library Technical Services, Payment Specialist/Assistant
2009 - 2010
Received materials and verified bibliographic info, performed copy cataloging and created holdings records; Researched questions related to subscription renewals, receipt of materials, and payment of invoices, contacting publishers/vendors as necessary.
Ukrainian Research Institute (Harvard University), Staff Assistant II
2000 - 2009
Served as primary liaison for students, faculty, staff, research fellows and other visitors, including serving as backup for library visitors; Organized various events with Associate Director and Programs Administrator such as weekly seminar series, international conferences, and the Harvard Ukrainian Summer Institute; Drafted conference programs, invitations, notices, and student orientation booklets; Co-lead summer orientation for approximately 40 U.S. and international students.
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