Tutor profile: Mine C.
How you can solve a customers compliant?What is the best approach?
Listen, understand, acknowledge the issue, elevate, resolve.
Subject: Quality Management
What roles quality managers perform?
Quality managers are involved in inspecting the final products. They provide the guidelines and inspect the technicians and other staff while giving the feedbacks where need be. Thet are approving the products and rejecting the defectives, and devising and reviewing the specifications for processes and products.
What is the most challenging thing about the management?
Most challenging is being responsible from teams. Their performance must be continually measured by manager. A manager should set clear expectations, goals for teams and must keep motivating them.