Tutor profile: Anxhela K.

• Create and maintain participant referral tracking list as well as create list of arts community contacts • Attend workshops and give presentations pertaining to the arts department and its objectives

· Utilize active listening, collaborative problem solving, and safety planning to aid in comforting those who reach out, and they work to de-escalate high stress situations. · Conduct one on one crisis intervention counseling to those that text the hotline, intervention training completed.

Facilitate social, academic, and personal adjustment of students to residence hall and college. · Develop a sense of community among residents as members of floor, residents of hall, and active participants in the residence life system.

Conducted and designed survey results regarding satisfaction with organization; proficient in Excel and research management. · Shadowed social work case manager, comforted patients, and performed administrative work.

· Tutor and assist students of low socio-economic background by providing social, academic, and career help.

· Prepared and processed prescription medications through counting pills, measuring, and facilitating insurance claims. · Collaborated with pharmacists and team to ensure customer satisfaction and positive work environment