Customer issues were reported in JIRA. The task was to migrate them to the collaborative wiki environment, rdwiki, where authors update the issues and finally the information is shipped back to the customers. The information was available in the XML format from which the data had to be extracted and converted in to the wiki format, to be uploaded on the Confluence and made available to the users on JIRA which is a platform meant for the company people i.e. Cadence.
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