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Tutor profile: Michael K.

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Michael K.
Librarian & Research Specialist
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Questions

Subject: Library and Information Science

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Question:

Conflicting Values: Not all employees hold the same beliefs and values, nor should they. How can these value conflicts be resolved in an organization? How can libraries work to take all employees views into account? They should do this in order to create a culture of acceptance and respect, yet this can be difficult. Have you ever worked in an organization that tried to perform a value audit as part of a strategic plan, or at least something similar? If so, how did this work?

Inactive
Michael K.
Answer:

Our library recently instilled this new “statement of purpose”, eliminating the previous mission and vision statement. The purpose statement provides a foundation for all of our “businesses”, including books, downloadable media, community events, early literacy, and so on. Services are constantly evaluated against our brand and purpose statement. “Does this fit in our brand?” is a question I’m constantly hearing in our weekly supervisor roundtable meetings. Asking “how does this fit in our brand?” instead of “why?” allows us to better identify what exactly our brand is, and how our service offering aligns with it. Our statement of purpose fits most of Matthew’s criteria by not including any library jargon or buzzwords and sparks a focusing discussion on what is important (Matthews, 2005, p. 16).

Subject: Marketing

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Question:

What resources can I use to obtain demographic research for my company?

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Michael K.
Answer:

Economic Census https://www.census.gov/programs-surveys/economic-census.html The Economic Census is the U.S. Government's official five-year measure of American business and the economy. It is conducted by the U.S. Census Bureau, and response is required by law. Reference USA https://douglascountylibraries.idm.oclc.org/login?URL=http://www.referenceusa.com/ Provides accurate and complete business and consumer data. Statistical Abstract of the United States https://statabs-proquest-com.proxy.mul.missouri.edu/sa/index.html Find statistical information, census data, demographics about the local community.

Subject: Business

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Question:

What resources are available to someone who is wanting to start a small business in Colorado?

Inactive
Michael K.
Answer:

Business Dictionary businessdictionary.com Provides a virtual dictionary, newsletter subscription, term-of-the-day, and articles about all things business. The Colorado Business Resource Book https://www.coloradosbdc.org/resources/entrepreneurs/colorado-business-resource-book/ This book, available in print and digital format, offers steps and guidance for starting and maintaining a small business in Colorado. Emphasis is placed on completing required forms and paperwork. Oxford Research Encyclopedias: Business & Management http://business.oxfordre.com/ Browse by subfield or search by keyword. Provides a rich, comprehensive exploration of business and management, drawing on numerous disciplines and examining processes both within organizations and between them and their environments. U.S. Small Business Association Planning Guide https://www.sba.gov/business-guide This guide provides resources for planning, launching, managing, and growing a small business in the United States. The SBA was created by an act of Congress in 1953.

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