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Tutor profile: Kate Z.

Kate Z.
Library and Information Science professional with ten years of experience in
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About Kate

About Kate
I'm a Resource Sharing Librarian, overseeing the people and technology of interlibrary loan at a large research university. In my work I get to search for a lot of hard to find articles and other materials to support research, compile and share data to help my library make decisions about what to purchase and how to support our patrons, and much more.

Teaching Experience

Teaching Experience
I regularly train my staff on new systems and workflows, and teach undergraduates, graduate students, and faculty members how to locate good records for the materials they are looking for (or even how to access it directly online). Not only do I have classical reference training and experience, I am constantly managing extensive reference questions via the complex questions that arrive to me via interlibrary loan requests.
Simmons College
Library and Information Science
Master's Degree
2012 - 2015
Smith College
Bachelor's Degree
2009 - 2012

Work Experience

Work Experience
UMass Amherst, Resource Sharing Librarian
2017 - Present
-Supervise five full time staff, administering daily activities in a rapidly evolving environment. -Perform extensive searching and resolve patron requests for rare or difficult to locate materials. -Design/update workflows to streamline ILL processes, making best use of available technologies. -Work creatively across the Libraries to support data-driven decisions and improve patron experience. -Serve on the Course Materials Affordability Group and Diversity, Inclusion, & Equity Committee.
Mount Holyoke College, E-Resource & Serials Access Librarian
2014 - 2017
-Supported ERM & OS Librarian in managing access to electronic resources in SFX. -Maintained e-journal cost and COUNTER use data in UStat to support renewal decisions. -Performed cost-per-use analysis of electronic resources using UStat, Excel, and Google Sheets. -Improved discoverability of bibliographic records in Aleph. -Trained and supervised Discovery Services student workers. -Assisted in acquisition, payment, renewal, and cataloging of electronic and print periodicals. -Acted as a substitute for Interlibrary Loan and the Research Help...
Smith College Neilson Library, Temporary Reference Assistant
2012 - 2015
-Provided research help, technology support, and user instruction at point of need.
UMass Amherst, Interlibrary Loan Assistant
2013 - 2014
-Resolved routine and complex requests in ILLiad using OCLC, SFX, and other resources. -Decoded incomplete, inaccurate, or obscure citations. -Processed incoming materials through ILLiad and Navigator. -Created/updated workflow documentation and trained newest employee. -Researched and established new workflows for international mail.
Jones Library (Amherst MA Public Library), Circulation Desk Clerk
2013 - 2014
-Supplied technology support and access assistance for a diverse community.
BiblioTemps, BiblioTemp
2013 - 2014
-Completed assignments including Circulation/Reference Assistant at Florence Lilly Library and Overnight Circulation Supervisor at Westfield State University.
Smith College Young Library, Temporary Evening Supervisor
2012 - 2012
-Supervised three student workers and answered reference and technology questions.
Smith College Neilson Library, Circulation Assistant
2009 - 2012
-Provided circulation, reserves, and general reference services to library patrons.

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