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Tutor profile: Dawn M.

Dawn M.
Professional Librarian with 16 years experience working in a public library
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About Dawn

About Dawn
I graduated from Drexel University in 2008 with both a Master of Library Science and a Master of Computer Information Science degree. I have been working in a library for the past fourteen years; twelve of which have been in a management position. I am someone who takes initiative and leads by example. I have excellent decision making skills and common sense, both of which are essential to good leadership. I am a very forward thinking person. I see the library at large and see how change and innovation improves service and propels us forward.

Teaching Experience

Teaching Experience
As a public librarian, I am responsible for teaching patrons (both adults and children) on a daily basis in a variety of subject areas. As part of my job I am required to maintain a state certified teaching licence.
Drexel University
Library and Information Science
Master's Degree
2006 - 2009

Work Experience

Work Experience
Worcester County Library, Branch Manager
2011 - Present
Responsible for developing, promoting and implementing library programs and services Maintain excellent customer service skills with the public via telephone, e-mails and in person. Developed and implemented programs to continuously improve the library’s service to the public Responsible for collection development for the library Work closely with local schools, city chamber, businesses and other agencies to help develop strong relationships and spread awareness of the importance of literacy and the library and to generate support and...
Worcester County Library, Youth Service Manager
2006 - 2011
Provided service to the public in person, by phone and via e-mail Planned, organized, coordinate and implemented all youth programming for all five branches of the Worcester County library Responsible for planning, coordinating, implementing and training for county summer reading program Provided outreach services to the public Assisted with strategic planning for the youth department Worked closely with county public and private schools, as well as other local organizations, to develop stronger relationships and spread awareness...

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