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Tutor profile: Brian R.

Brian R.
Worked at Amazon, currently a novelist
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About Brian

About Brian
I'm a writer and a former tutor who recently left my customer service troubleshooting job at Amazon to move across the country to Los Angeles so I could write a trilogy of novels with my writing partner. Now I'm looking to restart my career in my preferred field.

Teaching Experience

Teaching Experience
I was a tutor for the VCU Writing Center during my senior year of university, working with English native speaking and ESL students to refine their essays, lab reports, and CVs in all stages of the process using MLA, APA, and Chicago citation styles.
Virginia Commonwealth University
Bachelor's Degree
2008 - 2012

Work Experience

Work Experience
Amazon, Virtual Customer Service
2016 - 2020
Major roles worked: - Amazon Logistics carrier customer service - Delivery driver support - Amazon Flex app help and troubleshooting - Kaizen representative (identifying and reporting common and systemic issues and presenting them to upper management for developing solutions)
Joann Fabric and Craft, Retail agent and stocker
2014 - 2016
Roles worked: - Unloading truck and stocking - Cashier - Fabric cutting counter - Answering questions about and discussing customer projects
Target, Cashier
2013 - 2014
VCU Writing Center, Writing Tutor
2011 - 2012
Enrolled in an intensive writing teaching theory course run by the Director of the VCU Writing Center my junior year, after which I was picked by the Director to become a writing tutor. I was one of the few tutors at the Writing Center chosen to work with ESL students as well as native English speaking students. Well versed in MLA, APA, and Chicago style citation and the preferred writing styles for each.

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