Tutor profile: Laura L.
Subject: Quality Management
What is the difference between quality control and quality assurance?
Quality control is using observation techniques and evaluation to determine whether a product or service meets quality requirements. Quality assurance refers to planned or systematic activities that occur within a larger quality system so that quality requirements for a product or service will be met.
What are the two best way to improve your writing?
Read and write! Reading enhances your ability to discern proper sentence structure, grammar, and writing technique, and builds vocabulary. Writing is a skill that improves with practice. The only way to learn to write is to write.
What are the major principles of adult learning posited by Malcolm Knowles?
Adults bring life experience to their learning. This experience includes mistakes, as well as successes. Adults need to be involved in planning and evaluating their own learning experience. Adult learning is problem-centered rather than content-oriented. Finally, content must be relevant and applicable to adult learners' lives.
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